Terms of service

Terms of Service
Effective Date: July 2026
Welcome to Nyxor Venturo. These Terms of Service ("Terms") govern your access to and use of our website, products and services. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website.
1. Company Information
Nyxor Venturo is an online fashion retailer offering premium clothing, footwear, accessories and lifestyle products to customers worldwide.
Website:
www.nyxorventuro.com
Customer Support:
sales@nyxorventuro.com
2. Eligibility
By using our website, you confirm that:
- You are at least 18 years of age or have permission from a parent or legal guardian.
- The information you provide is accurate and complete.
- You will not use our website for any unlawful or fraudulent purpose.
3. Products
We strive to display our products as accurately as possible.
However, due to:
- Screen settings
- Lighting
- Photography
- Manufacturing variations
Colours, textures and finishes may differ slightly from the images displayed.
Product availability is subject to change without notice.
4. Pricing
All prices displayed on our website are shown in the selected currency.
Nyxor Venturo reserves the right to:
- Change prices without prior notice.
- Correct pricing errors.
- Cancel orders resulting from incorrect pricing.
If pricing errors occur after payment has been made, customers will be contacted before the order is processed.
5. Orders
Once an order has been placed, you will receive an order confirmation email.
Acceptance of your order occurs only once your order has been processed and prepared for shipment.
Nyxor Venturo reserves the right to refuse or cancel any order where fraud, payment issues or other irregularities are suspected.
6. Payment
We accept secure payment methods offered through Shopify Payments and other approved payment providers available at checkout.
All payments are encrypted and processed through secure payment gateways.
Nyxor Venturo does not store customers' payment information.
7. Shipping
Orders are fulfilled through our trusted fulfilment partners, including CJ Dropshipping.
Processing generally takes 1–5 business days before shipment.
Delivery estimates vary depending on destination and courier services.
Shipping times are estimates only and cannot be guaranteed.
Customers are responsible for any customs duties, taxes or import fees applicable within their country.
8. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Please review that policy before making a purchase.
9. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Branding
- Images
- Graphics
- Product descriptions
- Designs
- Text
- Website layout
is the exclusive property of Nyxor Venturo and may not be copied, reproduced, distributed or used without prior written permission.
10. Customer Accounts
Customers are responsible for maintaining the confidentiality of their account information.
Nyxor Venturo is not responsible for unauthorised activity resulting from failure to protect account credentials.
11. Limitation of Liability
To the maximum extent permitted by law, Nyxor Venturo shall not be liable for:
- Indirect damages
- Consequential damages
- Loss of profits
- Loss of business
- Delays beyond our reasonable control
Our maximum liability shall not exceed the purchase price paid for the relevant product.
12. Force Majeure
Nyxor Venturo shall not be liable for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Government actions
- Customs delays
- Strikes
- Pandemics
- Power failures
- Internet disruptions
- Courier delays
13. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and processing of information as described therein.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.
Where applicable, consumer protection legislation in the customer's country of residence may also apply.
15. Changes to These Terms
Nyxor Venturo reserves the right to amend these Terms of Service at any time.
Updated versions will be published on this page with the revised effective date.
Continued use of the website constitutes acceptance of the updated Terms.
16. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Nyxor Venturo
Customer Support:
sales@nyxorventuro.com
General Enquiries:
sales@nyxorventuro.com
Website:
www.nyxorventuro.com